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Lets say you send a package to New York City today for delivery by noon tomorrow, but this package arrives at 12:05, five minutes late!! You are entitled to a full refund for the shipping charges associated with that package. But does the carrier call you to inform you of thier tardiness and hand over your cash? NO WAY!! We watch ALL of your packages, when that package is late we contact the carrier and have the charges taken off your unpaid invoice or get a check sent to your office.
Your $40 Next Day Air Package arrives 5 mintues late ...
We get the $40 removed from your invoice or a check is sent to you!!
We also can alert you of any package that doesnt originate or end at your physical address. We let you review these packages to be sure you authorized them. We also can provide you a list of packages that seem like they are grossly overcharged, you can review these packages to be sure they are all correct if you would like.
Do you ever check your weekly invoices for those $200 ground shipments?
We do and we can help you fix them.
We can closely examine a client's complete shipping invoice to get a full understanding of inefficencies. Our main focus is finding those packages that are late and getting you money back. We see and audit all your packages charged to your account, Refund Retriever is unique in this respect.
Q: What types of refunds are possible?
a) Non-Shipments - package entered into the carrier system, but never shipped.
b) Non-Deliveries - package that missed its guaranteed delivery date but has not delivered yet.
c) Late-Deliveries - package missed guaranteed delivery date
Q: What type of transactions can Refund Retriever detect and help fix?
a) Third Party billing on your account - we can provide a list of any packages not originating at our clients address or ending at our clients address.
b) Gross overcharges on weekly invoices - we can provide our clients with a list of packages over a certain dollar amount that are more thank likely mistakes.
c) (Coming Soon) Undiscounted packages - clients will be able to provide us information on thier discount percentage negotiated with the carrier and we will ensure this is applied to each shipment.
See some of our results for yourself. Or, see how our shipment auditing service works.
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