RR-Demo #11 Company
1234 Smooth Way Blvd
Shipping City, XX 00000

RR Logo

Statement:

Amount Due:
12-12-06

$*.**
Late After: 12-27-06

 

Refund Retriever, LLC

2130-A Holly Hall
Houston, Texas 77054

Invoice Number: *****
Client Number: *****


Make check payable to:
Refund Retriever, LLC
Please include the Invoice Number on your check

Return upper portion with your check.
 



Refund Retriever
Invoice for




RR-Demo #11 Company
1234 Smooth Way Blvd
Shipping City, XX 00000

RR Logo


Invoice for December, 2006

4 refunds on this invoice, for a total refund amount of ($22.07)
View Remit Slip

[RR] Invoice # ***** for RR-Demo #11 Company
Rec# Carrier Account Invoice
Credited
Invoice
Date
Items Track# Refund Billed Loc
1 UPS ***6WW *****W456 11-11-06 1 1Z***6WW0343887138 ($6.98) $*.** .*2
  Invoice Date Trans
Code
Charge Disputed Phone Confirmed
  *****W456 11-11-06 .WOS $6.98 11-17-06
08:56 pm
11-17-06
08:57 pm
2 UPS ***6WW *****W476 11-25-06 1 1Z***6WW0343532092 ($5.48) $*.** .*2
  Invoice Date Trans
Code
Charge Disputed Phone Confirmed
  *****W476 11-25-06 .WOS $5.48 11-26-06
05:34 pm
11-26-06
05:37 pm
3 UPS ***6WW *****W476 11-25-06 1 1Z***6WW0345302121 ($3.53) $*.** .*2
  Invoice Date Trans
Code
Charge Disputed Phone Confirmed
  *****W476 11-25-06 .WOS $3.53 12-01-06
10:16 pm
12-01-06
10:23 pm
4 UPS ***6WW *****W476 11-25-06 1 1Z***6WW0345610502 ($6.08) $*.** .*2
  Invoice Date Trans
Code
Charge Disputed Phone Confirmed
  *****W476 11-25-06 .WOS $6.08 11-26-06
05:36 pm
11-26-06
05:37 pm
Carrier Invoice Summaries
The summaries and details of Carrier Invoices from the previous 31 days
And
Invoices in which shipments initially appeared on, if listed in the [RR] Invoice above.
Ref# Carrier Account Invoice Date SP OT LV DP WT TK IQ SK MS UD VD
1 UPS ***6WW *****W456 11-11-06 11 9 1 1
Late deliveries with voided guarantee
Tracking # Shipped Est Date Delivery Service
1Z***6WW0343753924 11-09-06 11-14-06 11-15-06
03:33 pm
Ground
Disputed - Itemized
Accepted: 1
RR# Status Tracking # Shipped Est Date Delievry Service
37 Accepted 1Z***6WW0343887138 11-09-06 11-15-06 11-17-06
01:54 pm
Ground
2 UPS ***6WW *****W476 11-25-06 6 3 3
Disputed - Itemized
Accepted: 3
RR# Status Tracking # Shipped Est Date Delievry Service
37 Accepted 1Z***6WW0345610502 11-20-06 11-22-06 Ground
37 Accepted 1Z***6WW0343532092 11-20-06 11-21-06 Ground
37 Accepted 1Z***6WW0345302121 11-21-06 11-27-06 11-28-06
10:12 am
Ground
3 UPS ***6WW *****W506 12-16-06 36 34 2
Late deliveries with voided guarantee
Holiday Service Guarantee Voids: 2
Tracking # Shipped Est Date Delivery Service
1Z***6WW0342720676 12-11-06 12-12-06 12-13-06
05:22 pm
Ground
1Z***6WW0345027983 12-15-06 12-21-06 12-22-06
10:24 am
Ground
4 UPS ***6WW *****W516 12-23-06 50 47 3
Late deliveries with voided guarantee
Tracking # Shipped Est Date Delivery Service
1Z***6WW0340620911 12-20-06 12-21-06 12-22-06
02:33 pm
Ground
1Z***6WW0245497361 12-20-06 12-22-06 12-26-06
03:16 pm
2nd Day Air
1Z***6WW0244396972 12-20-06 12-22-06 2nd Day Air
5 UPS ***6WW *****W526 12-30-06 10 7 1 2
Late deliveries with voided guarantee
Tracking # Shipped Est Date Delivery Service
1Z***6WW0344578238 12-26-06 12-29-06 Ground
Disputed - Itemized
In Queue: 2
RR# Status Tracking # Shipped Est Date Delievry Service
6 UPS ***6WW *****W017 01-06-07 21 11 10
Location on the invoice

1Z***6WW0343887138
11/14 1:43 am~Tab~an incorrect routing at a ups facility~Tab~caused this delay

1Z***6WW0343753924
11/14 3:12 pm~Tab~the receiver was unavailable to sign on~Tab~the 1st delivery attempt. a 2nd delivery~Tab~attempt will be made

1Z***6WW0345302121
11/22 3:00 am~Tab~a mechanical failure caused this~Tab~delivery delay

1Z***6WW0342720676
12/12 12:00 pm~Tab~Service Guarantee during Holiday :~Tab~N/A or Time Extension

1Z***6WW0345027983
12/21 4:00 am~Tab~adverse weather conditions caused this~Tab~delay
12/21 12:00 pm~Tab~Service Guarantee during Holiday :~Tab~N/A or Time Extension

1Z***6WW0340620911
12/21 8:52 am~Tab~a correct street number is needed for~Tab~delivery. ups is attempting to obtain~Tab~this information

1Z***6WW0245497361
12/21 3:10 am~Tab~shipper requested ups to accept package~Tab~after 1 day cut-off time and accepts 1~Tab~day delay in transit time to~Tab~destination.

1Z***6WW0244396972
12/21 3:12 am~Tab~shipper requested ups to accept package~Tab~after 1 day cut-off time and accepts 1~Tab~day delay in transit time to~Tab~destination.

1Z***6WW0344578238
12/29 9:54 am~Tab~the business was closed today. a~Tab~delivery attempt will be made on the~Tab~next business day


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Invoice Column Descriptions
ColumnDescription
Rec#Record number on this [RR] Invoice
CarrierCarrier that shipped the package
AccountYour Carrier Account number the Carrier Invoice number is found under
Invoice
Credited
Carrier Invoice number the refund was credited to. For FedEx and DHL this will always be the same invoice number, but for UPS it might be a different invoice.
Invoice
Date
Carrier Invoice Date
ItemsNumber of line item charges pretaining to the
Tracking number from all Carrier Invoices.~~For FedEx and DHL this will
'generally' always be one.
Track#Carrier Tracking number
RefundRefund amount credited to the 'Invoice Applied To'
BilledAmount [RR] is billing you for obtaining the Refund
LocLocation to find the refund on the 'Invoice Applied To'. All Refunds can be viewed online at each Carrier's web site.
Items Column Descriptions
ColumnDescription
InvoiceCarrier Invoice number this charge appears on
DateCarrier Invoice Date
Trans
Code
N/A for FedEx and DHL. ~~Transaction code UPS assigns each line item charge.
ChargeThe amount charged for this item
DisputedTime and date [RR] 1st
requested a refund
PhoneTime and date of [RR]
phone call to Carrier
ConfirmedIf just a Date, the date is the Invoice Date of the Invoice the credit is found on and this applies to UPS only. ~~Otherwise a time and date is used of when the confirmation occurred. This difference in, date or time and date, confirmation may change in future invoices.
Invoice Row Description
In the Invoice Rows the value in the columns will be black or gray.
Black indicates the first occurance of that value in that column.
Gray indicates a duplication of that first occurance in the following rows.
This Black/Gray effect is used in columns: Carrier, Account, Invoice
Applied To, Invoice Date and Track#.
Items Row Description
In the Items Rows, the value in the columns Invoice and Date will be
gray if they are the same value as 'Invoice Applied To' and 'Invoice Date'
in the Invoice Row above, otherwise they will be black.
Summary Column Descriptions
ColumnDescription
Ref#Reference line number that can be used instead of the Invoice number
CarrierCarrier that billed the Invoice.
AccountCarrier Account number the Invoice was billed under.
InvoiceCarrier Invoice number being summarized.
DateCarrier Invoice Date.
SPShipments billed on the Carrier Invoice.
OTShipments that were delivered 'On Time'.
LVShipments that were 'Late', but with valid exceptions which 'Void' the Guarantee Service Refund (GSR).
DPDisputable charges for: Late delivery, non-delivery, non-shipment, additional charges. ~ This number includes disputable items that are: In Queue, Pending, Accepted or Denied.~ This number can decrease. If a shipment enters our system and is voided by you
due to non-shipment status. The shipment's status in our system is degraded to
Voided (VD) by client, which removes it from the disputable listing.~ This number could also decrease due to many factors effecting the evaluation.
In most cases, the dispute is logged as simply denied and the cause of the incorrect
evaluation is resolved for future evaluations. Weather delays NOT logged by the Carrier
at a tracking number level, as FedEx does, can not be resolved and will continue to
generate denials.
WTThese shipments have not been delivered and the Estimate Delivery Date (EDT)
has not lasped or they are lacking information required to evaluate them. ~We are 'Waiting'.
TKEvaluation has determined these shipments are late, but require tracking data
to be gathered before the final evaluation can be done.
IQItems that are 'In Queue' to be disputed.
SKItems that were flagged as disputable and are 'In Queue', but the system can not handle the disputes.
~~This is a fail-safe feature in our system we hope we don't have to use. It allows us to
skip the processing of disputes the system is unable to handle at that time for what ever reason.
MSItems, of which, the time frame to log a dispute has lasped. 'Missed' the dispute window.
UD'Undelived' shipments, which UPS (generally) will not allow us to request a GSR for.
VD'Voided' shipments.~Shipments that enter our system and are voided by you are counted here.
~~Shipments that are voided before they are invoiced by the Carrier are not counted in our system.
LV - Late Voided
ColumnDescription
Tracking #Carrier Tracking number.
ShippedThe date the package was shipped.
Est DateEstimate Delivery Date (EDT).
DeliveryDate and Time package was delivered.
ServiceCarrier service description
Moving the cursor over the rows~ will display activity that ~voided the guarantee.
DP - Disputable
ColumnDescription
RR#[RR] Invoice number this charge was billed on.
StatusCurrent status of this dispute.
Tracking #Carrier Tracking number.
ShippedThe date the package was shipped.
Est DateEstimate Delivery Date (EDT).
DeliveryDate and Time package was delivered.
ServiceCarrier service description
Moving the cursor over the rows~will display important activities.~~ Comments and/or reason for denials~are also displayed.
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x
x
x